Leap Concept has 14 days return policy, meaning that you need to send your returned item/s within the next 14 days after you received your purchase in order to be eligible for a refund. Your returned item must be unused, clean and in the same condition that you received it (please be aware of jewelry snags or makeup stains), in the original packaging with its tags and labels.
Once your item is received, the brand will inspect it and we will let you know if your return is approved or not. If it is, we will refund the full value of the goods using the same method as your original payment. Please note that we will not refund the original shipping cost and that we cannot refund international duties and taxes.
EXCHANGES
If you are interested in a different size, color or style, please return your item to Leap Concept and proceed to purchase the new piece.
DEFECTIVE ITEMS
All items go through a quality control before they are shipped. In case you receive an item that is not in perfect condition, please contact us immediately at info@econess.store. Please note that any claim requires that you have not used the item inappropriately.
