To return all or part of your order, simply send an email to info@econess.store to receive a prepaid return slip. You have 14 days to return your products from the day of receipt.
Refunds are accepted if the products are returned in their original condition: unwashed, unworn and with their tag.
If claim for damaged product, please send us a photo and explain what happened to info@econess.store
Returns are free in mainland France.
The cost of sending your returns from another country will be at your expense.
if in the context of an exchange, the costs of subsequent returns are your responsibility. Of course, the products must be in the state in which you received them: unworn, unwashed, complete and with their labels.
